Supremes Sound

Refund & Exchange Policy

At Supreme Productions & Entertainment L.L.C., we maintain a "Supreme" standard of quality. All merchandise orders are fulfilled through our professional partner, Spreadshirt. Please follow the systematic instructions below to process your return or exchange.

1. The 30-Day Window

You have 30 days from the order date to initiate a return. As our items are custom-printed on demand, we offer three resolutions: direct exchange for a new size/product, a store credit voucher, or a full refund (applicable to non-personalized items).

2. Access the Return Portal

To begin, visit the Spreadshirt Self-Service Portal. You will need your Order ID and the email address used at checkout:

If you prefer to contact Spreadshirt directly for manual processing:
Email: service@spreadshirt.com
Phone: 1-800-381-0815 (Mon-Fri, 9am-6pm ET)

3. Direct Brand Support

For specialized assistance from our internal team regarding your order status or brand-specific inquiries:

4. Shipping Instructions

Please utilize the pre-paid shipping label provided through the portal. Do not ship returns to the company office address. Items sent to the office cannot be processed.